Participant

Question

Acrobat Pop-Up "Scan Is Complete"

Forum|Forum|3 years ago
December 7, 2022
3 replies
3604 views

After scanning a document from my desktop scanner I get this pop-up "Please indicate if this scan is complete..." Can I turn this off? Thank you!

This topic has been closed for replies.

JR Boulay

Community Expert

I'm not sure, this is the capture provided by the OP in her first post:

Acrobate du PDF, InDesigner et Photoshopographe

gary_sc

Community Expert

That's exactly why I want formal verification from her as to how she's doing the scan.

JR Boulay

Community Expert

1.

2.

Acrobate du PDF, InDesigner et Photoshopographe

gary_sc

Community Expert

@JR Boulay Normally yes, but here the user is saying that they are not using Acrobat but rather the scanner's software. However, to verify, I've asked them to verify the source of the popup.

B

Betty2609994054p9Author

Participant

What I do is: I press the scan button on the front of the scanner, a pop up appears that offers me different scanning options, I choose Adobe Acrobat, Acrobat opens, a pop up appears with color options, I choose Auto, the document goes through the scan and all the pages open on the screen. This is when the new "scan complete" window is opening. I haven't changed my scanning process but that last pop-up is new and unnecessary.

gary_sc

Community Expert

Hi Betty,

As you can see from the three options, if there was only one side of one page, then you're done. If there is more than one page, then continue. If you have content on both sides, then continue. If not, then you're done.

Only you know the answer to that question.

B

Betty2609994054p9Author

Participant

Hi Gary,

Thank you for your answer but I think maybe my question was unclear. I would like the pop-up box to stop popping up. I'm not using the Adobe Scan option. My desktop scanner takes care of front, back and multiple pages so the pop-up is unnecessary. Until this latest update I had never seen it before and it's a bit annoying.

gary_sc

Community Expert

Can you tell if the message is coming from your scanner's software or Acrobat? It sounds like it's coming from your scanner's software. If it's your scanner's hardware, check the owner's manual, I do not have a clue. Sorry.

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