Acrobat print Properties button missing

When i go to print on adobe Acrobat Reader on my mac the "properties" button is missing, how do i get this back?

I have the Acrobat app fully installed to the newest software and also my printer driver.

I am using a Epson ET-8500

Participant

There should be a properties buttong next to advanced at the top.

Legend

Hello liam,

I hope you're doing well, and we apologize for the delayed response and the trouble. Try the below mentioned steps and let us know how it goes.

Troubleshooting Steps:

Update Acrobat:
Ensure Acrobat is updated to version 24.005.20xxx (Jan 30, 2025).
- Go to Menu > Help > Check for Updates, install any updates, restart Acrobat and your machine.
- Release Notes.
Update Printer Drivers/Firmware:
Install the latest printer firmware and drivers, restart your machine, and check again.
Additional Solutions:
Refer to these links for more troubleshooting:

I hope this helps,

Thanks,

Anand Sri.

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