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Participant
January 8, 2019
Answered

Acrobat Pro 10.1.16 Preference File Location

  • January 8, 2019
  • 2 replies
  • 986 views

Hi: Im looking for the location and or name of Acrobat Pro 10.1.16 Preference File in OS 10.11.6, can anyone help?    My version of Acrobat pro is crashing  immediately upon launch. If I try and open an existing PDF file, acrobat launches, can view document for approx 20-sec then app crashes.

I've looked in:

Volume/Library/Preferences

Volume/Library/Application Support/Adobe

Volume/Library/Application Support/Adobe PDF

Volume/Library/Application Support/Adobe Systems

Any help greatly appreciated!

This topic has been closed for replies.
Correct answer Pete.W

OK found location and name:  Hidden files: Volume/User/Library/Preferences/com.adobe.Acrobat.Pro.plist

Moved to file to desktop and restart MBP, launched Application and Still crashes .

Any suggestions?

2 replies

Pete.WAuthor
Participant
January 8, 2019

Started Receiving error code 131.4. So decided to uninstall and reinstall.  All working now.   

Here is a link to download CS5.5 install, You will need your Serial number:

Download Adobe Creative Suite 5.5 products

Legend
January 9, 2019

Tip: what you write as Volume/User/Library is usually described as ~/Library. Don't ignore the ~ because it means something specific - your own directory (not the system). You can type this into the Go > Go To Folder box in Finder, whether it is hidden or not.

Pete.WAuthorCorrect answer
Participant
January 8, 2019

OK found location and name:  Hidden files: Volume/User/Library/Preferences/com.adobe.Acrobat.Pro.plist

Moved to file to desktop and restart MBP, launched Application and Still crashes .

Any suggestions?