Skip to main content
A
ALKoV
Participant
May 4, 2024
Question

Acrobat Pro

  • May 4, 2024
  • 2 replies
  • 694 views

I have a scanned PDF. I use Acrobat to convert (OCR) to searchable text. Now when I use AI Assistant, it states "I dont work with scanned image PDF's". Well, it is not a scanned image it is a searchable PDF (saved and reimported, same results). I have tried this on 5+ documents. It never works! What is going on??

    2 replies

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    May 6, 2024

    Hi ALKoV and steve_rowson,

     

    Thank you for reaching out.

     

    Please refer to the information in the following help document: https://helpx.adobe.com/acrobat/using/prerequisites.html.

    We will once check with the team on this and get back with more information.

     

    Thanks,

    Meenakshi

    C
    cray307963868r2v
    Participant
    October 23, 2024

    This problem still persists.  Please fix!

      S
      steve_rowson
      Participant
      May 5, 2024

      I am having the same problem. I took a bunch of screenshots of a slide deck, merged them into a pdf, and then converted it into a searchable PDF with Acrobat Pro's OCR tool. I asked AI Assistant to "please generate a numbered page-by-page summary."
      Response: Scanned files aren't currently supported. Please try a different file.

      Most of my PDFs are scanned paper documents using a Fujitsu scanner, though this one is screenshots. If AI Assistant blocks scanned documents, it makes it a pretty useless tool.
      What is the rationale or technical limitation for blocking use of AI Assistant with searchable scanned files?

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices