Participant

Question

Acrobat Pro 2020 Crash after changing font or text size

Acrobat Pro 2020 Version 20.005.30574
on MacOS 14.2.1 (23C71)
Architecture: x86_64

Build: 20.5.30574.10574

AGM: 4.30.119

CoolType: 5.14.5

JP2K: 1.2.3.54296

It crashes always, when i try to change the font or text size.

Log: AdobeLogs_20240229_115921_802-mac-GS.zxp

Participant

1. Watch out for scammers. They emailed me after this post! (Fake Adobe Support)
2. Workaround: Use UPDF or other software.

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Participant

It's March 2025 and still no fix. This is beyond sad

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Participant

This is also happening to me. Is there a fix or an update?

Anyone have any workarounds?

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Participant

I have the exact same issue. makes the SW completely unusable. Basically a waste of $600

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Participating Frequently

Known issue since Oct 2023... they aren't in a hurry to fix it apparently...

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Legend

Hi there

This issue is already reported to our engineering team and it is being worked on.

We do not have the fixed timeline, we will share the update as soon as we get any information.

Thanks for your understanding

~Amal

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