Acrobat Pro 2020 - Submit button ignores Java Script mailto: edits and Identity preferences update

Forum|Forum|5 years ago
May 14, 2021
1 reply
596 views

I created a form for a client that picked up the mailto information from a previous form I created for someone else. I updated my Identity preferences to reflect the email I wanted use. I then created the new form. When testing the Submit button it still showed the original mailto email, so I updated the java script (all mailto instances), however the form submission still shows the old email in the To: area. See image.

Note: The Submit button was create by Acrobat when the form was Distributed.

How can I correct this?

PDF forms

This topic has been closed for replies.

try67

Community Expert

This window seems odd. Usually when you add a Submit Form command it doesn't display this type of window.

You say the form was distributed. This might explain it. I would try to cancel this distribution and add a new Submit Button.

J

judithj41716793Author

Participant

I actually didn't want a Submit button, it was added automatically by Acrobat when I clicked Distribute. I'll end up removing it, but wanted to see if I could find out why updating my Identity Preference and editing the Java Script didn't have the desired results. Plus, he button very confusing for recipients of the form, since it doesn't funcion when the form opens in a browser. Thanks so much for your reply!

try67

Community Expert

Can you share the file?

And unfortunately, it's not likely to work if opened in a browser. You must instruct the users to download the file and open it using Adobe Reader.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded