Acrobat pro 2024

Hi @niloo_1955 @LeoWalton,

Sorry for the troubled experience and delayed response. 
I am following up to see if your issue is fixed. If you need our assistance, please let us know. 

Could you please share the latest logs with us so we can investigate further.

Steps:

1. Close Acrobat.
2. Download and run the Diagnostics utility: [Diagnostics Utility](https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html)
3. Select Advanced Logs and check 'system apps information' Select "Start Diagnostics."
4. Open Acrobat and reproduce the issue.
5. Select "Stop Monitoring" and share the log ID with us.

If the issue is not immediately reproducible, you can keep the Diagnostics utility running and select Stop monitoring once the issue is seen.

Please know that we are fully committed to addressing issues like this and ensuring that the app functions smoothly for all users. Your feedback is invaluable in helping us improve, and we’re actively working to resolve this problem.

Thank you for your patience and understanding as we work to make things right.

~Tariq

I'm having similar issues. Trying to edit a simple PDF, which if using MS Word would barely bother the CPU, and my CPU fan has been on turbo for hours. Not only that but editing simple text is sooooo slooooow, and you can't select large numbers of items to move because halfway through it will randomly de-select them all so you have to start again. I am at a loss as to how Adobe have created such a donkey with Acrobat Pro. It's lucky I've got the CC subscription because if I was paying £15 a month for just Acrobat I would be furious.

In fact whilst writing this message Acrobat has decided to almost completely scramble the document I was working on with no way to recover it. I've decided to convert it to a Word document so I can actually work on it reliably. Maybe Adobe should stop chasing the Generative AI snake oil and concentrate on producing software that actually works.