Acrobat Pro 64 bit now opens anytime I open by gmail.

Question

Acrobat Pro 64 bit now opens anytime I open an email in gmail. I then have to close a blank Adobe screen. Why? Cannot find a fix.  Please help. Totally annoying.

Meenakshi_Negi · Answer

Hi Tom Conklin,

Thank you for reaching out.

This seems to be weird behavior. Could you please share some details so we can look into this?

- Share the current Acrobat version number.

- Share the OS version number.

- As you are opening Gmail, are you using the browser? Share the Browser name and version.

- If the Acrobat plug-in is enabled for the browser, try disabling it. Check if that resolves the issue.

It would be helpful to get this information.

Thanks,

Meenakshi

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