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Participant
April 10, 2017
Question

acrobat pro 9 file preview in windows 10 explorer

  • April 10, 2017
  • 1 reply
  • 7154 views

is here any way to get acrobat pro 9 to have a file preview in windows 10 explorer?  Can't seem to get it to work, even tried downloading acrobat reader and that didn't even work,

thanks,

Larry

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1 reply

kglad
Community Expert
Community Expert
April 10, 2017

because win 10 is not compatible with acrobat 9, you can expect issues.  that seems like an insignificant one, but if it's critical to your work-flow, upgrading to acrobat dc should fix it.

larrygaiaAuthor
Participant
April 12, 2017

strange thing is, it worked for a while, not sure what changed.  So I installed acrobat reader dc.  changed the file associations, made it the default handler, still no preview.  Any other thoughts?

kglad
Community Expert
Community Expert
April 12, 2017

using your control panel, uninstall all readers and uninstall acrobat 9

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer

retry installing acrobat 9