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Participant
November 14, 2024
Question

Acrobat Pro and Photoshop will no longer install.

  • November 14, 2024
  • 1 reply
  • 472 views

Hello,

I just need some help with this please. I have a Dell Inspiron with Windows 7. I purchased Acrobat Pro and Photoshop back in 2021 and pay a monthly subscription for both. 

I recently had to have my hard drive replace and manually reinstall my programmes. I have come to reinstall Acrobat and Photoshop with my original download files that I had before but now will not install. With Acrobat coming up with a Creative Cloud error and Photoshop requiring Windows 10.

Is there a way to be able to install onto Windows 7?

This topic has been closed for replies.

1 reply

Adobe Employee
November 15, 2024

Hi @defaultu3dzmq49abhy 

 

Please try downloading and installing Acrobat 32-bit from this location.

https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-downloads.html

 

Regards

Ravi

Participant
November 17, 2024

Hello, 

Thank you for your reply.

Unfortnately this is still unable to install on my laptop.