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Participant
January 30, 2023
Question

Acrobat Pro cannot create a shared review readable by Acrobat Reader

  • January 30, 2023
  • 2 replies
  • 577 views

Hello,

 

Acrobat Pro cannot create a shared review readable by Acrobat Reader.

 

After creating the pdf flie with the "_review" extension and opening it in Acrobat Reader, I get the following dialog box:

 

I strongly suspect Acrobat Pro is creating the new pdf file with this problem:

https://helpx.adobe.com/acrobat/kb/reader-extended-pdfs-and-adobe-root-ca-expiry.html

 

My workaround is to then use Adobe Pro to "Create a Copy" of the generated _review PDF.

The copy can be open by Acrobat Reader and will connect to the share server.

 

Can someone confirm this is a problem and suggest any alternative fix?

 

Thanks,

Howard

 

This topic has been closed for replies.

2 replies

Joel Geraci
Community Expert
Community Expert
January 31, 2023

You just need to update to the latest version. They have the new certs in them.

Participant
January 31, 2023

Got the latest version and that is not the case...

Try it yourself. Use the tool "Send for Comments" and then create your PDF postpended by default with "_review"

Then try to open it with Acrobat Reader.

 

kglad
Community Expert
Community Expert
January 30, 2023

<moved from enterprise&teams>