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A
Anonymous
September 8, 2025
Question

acrobat pro closes always after 1 minute (win 10) No matter if I open something or not.

  • September 8, 2025
  • 1 reply
  • 581 views

Back from Holiday: acrobat pro always closes after 1 minute (win 10) No matter if I open something or not.

 I also don't need AI functions in Acrobat. Is there any (older) version w/o for dl?

1 reply

Amal.
Amal.
Legend
September 8, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing. 

 

As described, 'acrobat pro closes always after 1 minute (win 10) No matter if I open something or not. '

 

Would you mind sharing the version of the Acrobat application you are using? Please take help from the article https://adobe.ly/4m5oogQ 

 

Try to repair the installation from the help menu (Win Only) and reboot the application and see if that works.

If it still doesn't work, please remove the application using the Acrobat cleaner tool https://adobe.ly/4mT7vqU , reboot the computer and reinstall the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html  and check.

 

Let us know how it goes.

 

~Amal 

A
Anonymous
September 8, 2025

Hi,

thx for quick answer. My acrobat is part of creative cloud and the latest version as cc installed it automatic. I wanted to use the acrobat cleaner tool, but there is written: The tool cannot be used with any Creative Cloud products or Acrobat delivered with CS products. So what?

A
Anonymous
September 8, 2025

It works no minute, just 10 to 20 seconds till program gets white and disappears

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