Acrobat Pro DC 12.0 2015 Sign in issue

Forum|Forum|4 years ago
July 21, 2021
1 reply
1674 views

I've just reinstalled Acrobat Pro DC 12.0 2015 on a fresh install of Windows 10 (21H1) however I'm unable to sign in with my Adobe ID. I get the following error message:

I have the latest versions of Edge and Chrome installed.

Anyone also have this issue? Any workarounds?

Install update and subscribe to Acrobat

This topic has been closed for replies.

Amal.

Community Manager

Hi Drew Chan

Hope you are doing well and sorry for the trouble.

Please checkout the steps shared in the help page https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html#fix-error and see if that works for you.

Regards

Amal

D

Drew ChanAuthor

New Participant

Hi,

Yes, I have tried the registry changes but it does not fix the issue.

Drew

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