Acrobat Pro DC

Hi Igor

We are sorry for the trouble. As described you cant install the application. 

Are you getting any error message or code while installing the application? Please share the screenshot of the issue you are experiencing for a better understanding? Also, what is the OS you are using?

You may try the following steps and see if that works for you

• Run the Acrobat Cleaner Tool - https://labs.adobe.com/downloads/acrobatcleaner.html
• Reboot the computer
• Reinstall the application using the link - https://helpx.adobe.com/download-install/kb/acrobat-downloads.html

Let us know how it goes

Regards

Amal

After you install the application you need to log in to your Adobe account and it should then identify that you have an active subscription and "activate" the application.