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kenr6254112
Participant
January 22, 2017
Question

Acrobat Pro DC

  • January 22, 2017
  • 1 reply
  • 341 views

I have Acrobat Pro DC but when trying to edit a PDF am being told I need to buy Acrobat Pro DC.  When I log in, it says I have Acrobat Pro DC already but need to upgrade from Acrobat Pro DC to Acrobat Pro DC! When I try to upgrade I'm told I have to contact customer service. How can I edit a document?

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1 reply

kglad
Community Expert
Community Expert
January 22, 2017

do you have a subscription or perpetual license?

kenr6254112
Participant
January 22, 2017

Subscription.  I figured it out.  When I open Adobe Pro DC and THEN open a document I want to edit, I was able to edit it.  If I just opened a document and then tried to edit, I couldn't.  Thanks for responding.

kglad
Community Expert
Community Expert
January 22, 2017

you're welcome.