Participant

Question

Acrobat Pro DC agota memoria RAM

Forum|Forum|6 years ago
October 30, 2019
1 reply
1142 views

Desde hace unos dias me sale un mensaje "el sistema se ha quedado sin memoria de aplicaciones". En el Monitor de Actividad el Acrobat Pro DC (2019.021.20049) esta usando 20 hasta 40 GB, sin motivo alguno. Uso macOS High Sierra 10.13.6 en un iMac Retina 5K. He desinstalado y reinstalado Acrobat Pro DC pero el problema persiste.

General troubleshooting

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Adobe Employee

Hi josepo61690863,

Thanks for reporting the issue. Can you please answer the following queries so that we can investigate it further:

What type of operations are you performing in Acrobat.
Are you opening any 3D or multimedia files while getting this error.

Regards,

Priyanka Jain

(Adobe Acrobat Desktop Team)

josepo61690863Author

Participant

Hello,

1. It happens without any open file in Acrobat.

2. There is no open 3D or multimedia file. Only the application is running.

Thank you

Joaquin30348755be4g

Participant

Do you found a solution?

Dan vergüenza este tipo de problemas.