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Participant
June 21, 2021
Answered

Acrobat Pro DC - Password protect

  • June 21, 2021
  • 2 replies
  • 2021 views

Hi,

 

I have some users in my organisation who like to use a speicific password to protect doucments, this is 5 characters long. Since upgrading them to Acorbat DC Pro, it seems the password is no longer available as it does not meet the minimum requirements for the password. 


I was wondering if it might be possible for us to change the minimum requirements or if this is completely locked down by the software? 

 

Any help would be great, thank you in advance. 

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hello,

 

Adding to the above information.

 

As you wish to set the password to less than six characters for the PDF, please refer to the information provided in the following help document: https://helpx.adobe.com/acrobat/kb/set-pdf-passwords-fewer-than-six-characters-long.html

 

Hope the information helps.

 

Thanks,

Meenakshi

2 replies

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
June 23, 2021

Hello,

 

Adding to the above information.

 

As you wish to set the password to less than six characters for the PDF, please refer to the information provided in the following help document: https://helpx.adobe.com/acrobat/kb/set-pdf-passwords-fewer-than-six-characters-long.html

 

Hope the information helps.

 

Thanks,

Meenakshi

    A
    Aurora1585
    Known Participant
    August 22, 2022

    Hello,

     

    I have the same issue; however I have followed both the link and steps you've provided as above and it continues to prompt for a 6 character password.  Are you aware of any issues with using this link at this time? Thanks in advance for your time and assistance

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      August 24, 2022

      Hi Aurora!

       

      Please provide the information as asked in your following post on the community: https://community.adobe.com/t5/acrobat-discussions/minimum-password-character-requirement/m-p/13154821#M376090.

       

      Thanks,

      Meenakshi

      Amal.
      Community Manager
      Amal.Community Manager
      Community Manager
      June 22, 2021

      Hi there

       

      Hope you are doing well and sorry to hear about the issue you are experiencing.

       

      With the new release of version 21.05.20048 the minimum password length must be at least six characters long. Now the document security password must be at least six characters long for both the ways by which you can set a document password:

       

      1. File > Properties > Security tab: The minimum password length is introduced in this release.
      2. File > Protect Using Password: The minimum password length was introduced in a previous release.

       

      For more information please check the help page https://helpx.adobe.com/acrobat/using/whats-new.html

       

      Regards

      Amal

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