Acrobat Pro DC Scanning does not give option to set document size

Forum|Forum|9 years ago
March 31, 2017
2 replies
1925 views

On my MacBook, under Tools-Create-Scanner, after selecting the scanner and going to the Custom Scan page, there is no option to set the document size. Why? Where do I go to set the document size? On my Windows machine (on the same scanner) I get a "Paper Size" option. Why not on Mac?

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Correct answer Lovekesh Garg

This is because MAC has a default option of 'Show scanner's interface'. So whatever the settings you select for papersize, color mode or resolution from Acrobat, it will be overwritten by scanner's interface settings.

So these options are not available in Acrobat for Mac.

Once you click scan in Mac, scanner's dialog will open where you can set these settings.

Thanks.

Lovekesh GargCorrect answer

Adobe Employee

This is because MAC has a default option of 'Show scanner's interface'. So whatever the settings you select for papersize, color mode or resolution from Acrobat, it will be overwritten by scanner's interface settings.

So these options are not available in Acrobat for Mac.

Once you click scan in Mac, scanner's dialog will open where you can set these settings.

Thanks.