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Participant
January 3, 2022
Question

Acrobat Pro Dc stop upgrading at 90% and I cant use it

  • January 3, 2022
  • 1 reply
  • 814 views

Hi, I have upgraded to acrobat pro not long ago so I can edit pdf-s I used it a couple of times it was ok, but today I can't use it at all; it says it is upgrading, but the upgrade stops at 90% and stays there for hours. 

Could someone please help me? I would need to use the program urgently. 

Thank you 

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    1 reply

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    January 3, 2022

    I would try completely uninstalling it and reinstall a fresh copy. 

    David Creamer: Community Expert (ACI and ACE 1995-2023)
    Participant
    January 3, 2022

    I have uninstalled twice since yesterday, and it still stops at 90 upgrading. Keeps on crashing everytime. I have had Acrobat Pro DC for some time already, and it started acting up since yesterday