Acrobat Pro DC will not install.

Question

I am trying to install Acrobat Pro DC on my Windows 8 laptop. The install file downloads successfully, but when I try to run it, I get the following error message:

This has happened repeatedly. I have rebooted the computer, tried different browsers (Firefox and IE), attempted both from home and work and always get the same result. Help would be greatly appreciated - thanks.

kglad · Accepted Answer

I forgot to mention, that I also have Foxit Reader installed on my computer, and currently have it set as my default reader for PDFs.

uninstall adobe reader

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

and install acrobat dc from the link below

Downloadable installation files available:

Suites and Programs: CC 2017 | CC 2015.5 | CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: DC, XI, X | X Suite | 9,8 | 9 pro extended exe,9 pro extended 7z | 9 standard | 8 standard |
Authorware: 7.01 windows |
Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
Cold Fusion: 11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0 |
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2 |
Lightroom: 6.0| 5.7.1| 4.4 | 3.6 |
Photoshop Elements: 15,14,13,12,11,10,9,8 | 9,8,7 win | 8 mac | 7 mac
Premiere Elements: 15,14,13,12,11,10,9,8| 9, 8, 7 win | 8 mac | 7 mac

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

kglad · Answer

what file (name and extension) did you download and what's the size shown on your hd?do you have any other acrobat or reader programs installed?

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