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Participant
October 7, 2023
Question

Acrobat Pro installation problem

  • October 7, 2023
  • 1 reply
  • 320 views

Good morning. I purchased the "Creative Cloud All Apps 100GB" product but I can't install Acrobat Pro on my PC (I don't have any problems with the other apps). I have tried many times, but the installation goes very slowly and finally stops at 43%. I attach screenshot of the error. Thank you very much. Paolo.

 

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1 reply

Jeffrey_A_Wright
Legend
October 9, 2023

Paolo, I am sorry you are unable to complete the installation of Acrobat Professional. Please see https://helpx.adobe.com/creative-cloud/kb/error-code-160.html for information on how to correct Exit Code 160. Please update this public forum discussion if you continue to encounter errors or have any questions.