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R
RHANovatec
Participant
January 19, 2024
Question

Acrobat Pro - "Not Responding"

  • January 19, 2024
  • 1 reply
  • 642 views

Hi, I have an issue with my Adobe Acrobat Pro showing "not Responding" when i open larger pdf. documents. It appears to happen when a document is larger than 1Mb. The document opens fairl;y quickly, then as soon as you start to work with the document it goes into meltdown. Anyone know why or had the same issue? I've tried rebooting, reinstalling, running the install fixes etc..... getting to a point where i feel i may need to cancel Adobe as i need to review large pdf. documents frequently. 

richard 

    This topic has been closed for replies.

    1 reply

    Amal.
    Amal.
    Legend
    January 19, 2024

    Hi @RHANovatec

     

    Hope you are doing well and thanks for reaching out.

     

    Please update the application to the latest optional update version 23.08.20470 from the help menu > check for updates and reboot the computer once and see if that works.

     

    ~Amal

    R
    RHANovatecAuthor
    Participant
    January 19, 2024

    Thanks, will try this tomorrow


    Kind Regards


    Richard

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