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Question

acrobat pro not supported on mac big sur

Forum|Forum|5 years ago
May 29, 2021
4 replies
1322 views

i updated my mac to the latest version of software & now its saying that acrobat pro is not compatible. is this correct?

This topic has been closed for replies.

Abambo

Community Expert

i updated my mac to the latest version of software & now its saying that acrobat pro is not compatible. is this correct?

By @melissa5CAA

It is always right! If it says that, you probably need also to update Acrobat Pro to a version supported by your version of macOS.

ABAMBO | Hard- and Software Engineer | Photographer

JR Boulay

Community Expert

You should read this: https://prodesigntools.com/dont-buy-adobe-software-on-ebay-craigslist-or-amazon-marketplace.html

Acrobate du PDF, InDesigner et Photoshopographe

T

Test Screen Name

Legend

What specific, exact, version is installed? We are looking for details, please do not say "latest".

Also please share the message you get when you try to run it.

M

melissa5CAAAuthor

Participant

i have no idea what version i have. where do i find that info? i purchased from a store so its a redemption card with not a hwole lot of info on it.

T

Test Screen Name

Legend

Ok, here's how to find the version of an app (Acrobat in this case), in a Mac.

1. Open a new Finder window.

2. At the left hand side of the window, near the top is Applications. Double Click this.

3. Now you'll see icons for lots of apps and folders. Near the top, probably, is Adobe Acrobat DC. This is a folder, so double click on it to open it.

4. In the folder you should see three icons. RIGHT click on the one "Adobe Acrobat".

5. A menu appears. Choose Get Info.

6. An Info windo appears. Read down it. Kind...Size...Where...Created...Modified...Version.

7. Read the version number, something like 22.123.70707. Please let us know that long number.

try67

Community Expert

What version of Acrobat do you have?

M

melissa5CAAAuthor

Participant

I have Pro DC suitable for widows & mac os

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