Acrobat Pro on Mac errors

Hi jeffc,

As per the issue description mentioned above, Acrobat is crashing when trying to edit a pdf, is that correct?

Could you try following troubleshooting steps:

1- Reboot the machine once if you haven't already and check if that helps.

2- If that doesn't work, check if an update is available for Acrobat using "Check for updates" option under "Help" menu, reboot the machine after installing update and try again.

3- If issue still persists, try resetting preferences for Acrobat using the steps given in this link: How to reset Acrobat Preference settings to default. reboot the machine after resetting preferences and try again.

Does this happen with a specific pdf or with all the pdf you are trying to edit in Acrobat?

Could you share the complete error message you are getting?

Also, let us know dot version of Acrobat installed on the machine? You may refer to the steps given in this link on how to check the version in Acrobat: Identify the product and its version for Acrobat and Reader DC

You may also refer to the following forum thread discussing the similar issue:

acrobat freezes in edit mode (Edit PDF)

Let us know if you need any help.

Shivam