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Participant
October 25, 2025
Question

Acrobat Pro reports corrupt file or wrong format when trying to input a signature jpeg file

  • October 25, 2025
  • 1 reply
  • 96 views

Is there a fix for this problem that anyone has been able to figure out. I have read all of the prefered way that Adobe report and all of the approved formats they list. I have updateed to APP. And.... :-[

 

1 reply

creative explorer
Community Expert
Community Expert
November 11, 2025

@Jasperilla Try to keep your JPEG image small. I have a 'greyscale' signarture that is 900pixels wid by 250 pixels high but is only 52kb but is a 600ppi image! AndI have no issues with this 'signature JPEG file.'

If your image is too big, Acrobat's signature tool may struggle to process it. 

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