Acrobat Pro send by email won't attach the PDF

Question

So have been using Acrobat for quite some time, and after one of the recent updates, I've noticed that just about all my PDFs that I open, open as shared files and when I click on the send email option, I just get and email with a line about sharing and a link. I just want the PDF to be attached to the email the way it sued to work. Not sure if I changed a setting, but it happens whether the file shows as shared or unshared. If i try to unshare the file.

Also, even if a file is showing up as unshared, as soon as I click the email icon, it becomes shared. In the home list of files it shows under sharing "only you"

How do I fix this?

Amal. · Answer

Hi @posterns

Hope you are doing well and thanks for reaching out.

To send the PDF as an email attachment by default, disable the "Always send file as link" option in Acrobat Preferences and reboot the application and check.

Go to Edit > Preferences > Email accounts in Acrobat or Acrobat Reader on a Windows machine. For Mac, Application Preferences > Email accounts.

Refer to the screenshot attached below:

Regards

Amal

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