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Participant
October 29, 2023
Question

Acrobat Pro v23 | No feedback notification

  • October 29, 2023
  • 1 reply
  • 454 views

Hello,

I have Acrobat Pro v23 (64-bit) installed on my PC AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz with 32 GB RAM and GTX 1080 on WIN 10 22H2.

After opening PDF files ... even small ones ... it takes seconds to be able to work with the documents. I tried all kind of  PDFs ... Scans ... PDF from INDD ... external PDFs ... PDFs with small kb-size ... (all local from harddrive) allways with a little delay. It seems that Acrobat needs more CPU power but my task manager tells me that acrobat uses only 3% of processor resources. 

 

By the way: all apps of CC work fast without any delays!

 

Any ideas in this acrobat world how to fix this issue?

 

Thanks for your support

 

ralf4u

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1 reply

Amal.
Legend
March 1, 2024

Hi there

 

Hope you are doing well and sorry for the delay

 

If you are still experiencing this issue, please update the application to the recent version 23.08.20555. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.

 

Let us know if you experience any trouble and need more help.

 

~Amal