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Participating Frequently
October 2, 2024
Answered

Acrobat pro want launch after Win 11 24H2 update

  • October 2, 2024
  • 22 replies
  • 54035 views

My Acrobat Pro won't launch after I installed the Win11 24H2 update.
Acrobat distiller works as does LR & PS.
When acrobat is started no window opens but it can be seen in the task manager.
I have uninstalled via Creative Cloud but now I can't re-install as it gets stuck at 30%.

 

Anyone else having this problem after updating to Win11 24H2 (full official release, not the pre-release version)

Correct answer S_S

Hi @Jacopo Bellini.,

 

We are closely working with Microsoft on this.

 

Meanwhile you can try running the app in compatibility mode. 

To do so, right-click the Acrobat app icon-> properties-> Compatibility-> check the checkbox saying, "Run the app in compatibility mode"-> select Windows 8-> Apply-> OK.

 

-Souvik

22 replies

Participant
October 3, 2024

Same here, the installer dont open

Participating Frequently
October 3, 2024

Same issue, i uninstalled Acrobat, reinstalled it... it then launched once but now does not work.