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L
lenahanson
Inspiring
July 17, 2018
Question

Acrobat Pro X crashes when comparing documents

  • July 17, 2018
  • 1 reply
  • 1430 views

I spent half my day yesterday comparing specific pages in 2 large pricelists. No problems. When I started up again today Acrobat started to act up. I want the box "Compare only text" checked, but if I have that checked today Acrobat crashes immediately after the comparing is finished. I have restarted my computer, repaired the program. In the logbook of the computer it only says "Fel" (Error in English) and that the affected file is acrobat.exe.

The strange thing is that I am working exactly as I did yesterday. If I compare the same pages as one of the groups I did yesterday (with the box checked), it crashes. No updates on either Windows or Acrobat this morning.

Here's the reason I want the box checked:

Above is the result with the box checked.

Below is with the box unchecked. I have to manually read all the text that's marked.

Any ideas?

Lena

Sweden

This topic has been closed for replies.

1 reply

try67
Community Expert
try67Community Expert
Community Expert
July 17, 2018

What operating system do you have?

You should know that Acrobat X is outdated and not compatible with the current systems, so problems with it are to be expected.

L
lenahansonAuthor
Inspiring
July 17, 2018

I am using Windows 10. No problems with Acrobat up until now.

I did find a solution though. Instead of comparing a span of pages in 2 large documents, I first make smaller files with just the pages I want to compare. That works.

Lena

try67
Community Expert
try67Community Expert
Community Expert
July 17, 2018

That's good, but be aware you might experience more and more issues as time goes by and the OS gets updated, while the application does not...

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