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JGreg7
Known Participant
March 19, 2012
Question

Acrobat Pro X - Preparing document for reading, Why?

  • March 19, 2012
  • 6 replies
  • 71105 views

Whenever I open PDF documents in Adobe Acrobat Pro X, it stops working while a dialog comes up that says "preparing document for reading".

Most of the files I open are a combination of engineering drawings and text.  This dialog freezes Acrobat for several minutes until it is finished.

What is this? Why is it set to come on by default?  And, most importantly, how do I turn it off or disable it?

6 replies

N
NDAPhoto
Participant
November 1, 2016

Had the same issue after recent Acrobat update for Mac.

Solution: Go to Preferences > Accessibility. Then turn off "Enable assisted technology support".

    A
    Anonymous
    September 18, 2016

    yes i have the same problem .....however ... i removed completlly  the program and reactive it..... problem fixed

    thanks PTC sites

      

    P
    pigsin
    Participant
    September 18, 2016

    I am using Acrobat Reader DC version 2015.017.20053.  This works for DC and I have been able to recreate the problem.

    R
    Rasul38728240rwi3
    Participant
    July 24, 2024

    Thanks a lot. Your guidance was very helpful.

    Handsumguy
    Handsumguy
    Participating Frequently
    May 26, 2016

    My Solution: This problem has plagued me on and off for years .  Fiddling with screen reader options does nothing . I solved this problem (for now) by going into preferences/accessibility and unchecking "enable assistive technology support."  I even went back into screen reader options and changed it to "Read the entire document" instead of read current page only and the problem remains solved for now.  Unfortunately this may not be a long term fix because when I reversed the settings, I am unable to duplicate the problem. .  I have also uploaded a copy of my preferences if it helps.

      edwardh1090346
      edwardh1090346
      Participant
      August 29, 2017

      THANK YOU!  Thank you!!!!  This solved my problem...!

        a_C_student11733502
        a_C_student11733502
        Inspiring
        March 26, 2013

        Greetings JGreg7,

        I am able to duplicate the problem if I set Preferences -> Reading -> Screen Reader Options -> Page vs Document to "Read the entire document", and uncheck "Confirm before tagging documents". If I check "Confirm before tagging documents" and change Page vs Document to "Only read the currently visible pages", the problem goes away. Please post to let me know if this works for you.

        A 'C' Student

          J
          JGreg7Author
          Known Participant
          September 16, 2013

          Update: two computers later, Windows 7 versions "Professional" and "Enterprise", Adobe Acrobat pro X, and Now Acrobat Pro XI, the reading dialog still comes up.  This now has all the feel of a program defect residing within the Acrobat software.  There must be some way to permanently disable this very annoying feature. 

          I have tried all of the settings variations suggested in this post, as well as several from other posts.  I have yet to come across a combination that will diable this feature.

          Any more ideas out there?

          Adobe, by the way, if you are listening out there, this should be a feture that is installed or not-installed based upon user preferences.

          H
          hhirob
          Participant
          December 26, 2013

          I am getting the same popup screen when I open some new documents, not all.  It is a Reading Untagged Document dialog.  I don't see a preference setting to turn it off.  It seems to be on by default.

            B
            Bill12
            Inspiring
            March 21, 2012

            Turn off autoreading in the preferences.

            J
            JGreg7Author
            Known Participant
            March 21, 2012

            Thank you for your response, however I am unable to find the correct place to turn off the Auto reading feature. 

            If I look under Preferences, there is a "Reading" group, however there does not seem to be a on/off selesction (none of the items are selected), the same with "Accessibility".

            I have been through each of the 34 categories listed in Preferences looking for something to turn this feature off.  It does not seem to exist.

            Where do I go to turn this unwated feature off?

            dave_m_k
            dave_m_k
            Legend
            March 21, 2012

            Good day,

            Try checking View > Read Out Loud > Deactivate Read Out Loud; or the keyboard shortcut Shift + CTRL + Y

            Let us know if it works!

            Kind regards,

            David

            Adobe Systems

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