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Inspiring
September 1, 2021
Frage

Acrobat Pro XI 11.0.23 stopped working in Word

  • September 1, 2021
  • 1 Antwort
  • 1893 Ansichten

Hi, Having Adobe issues lately. Now, Acrobat Pro XI 11.0.23 won't work in Word. I can open this version of Acrobat, but save as PDF and the Acrobat plug-in give an error.

I tried this, and the link doesn't work.

Here is the error I see:

Help!

 

Cheers,

 

Sean

 

P.S. Here is Acrobat 11 open, just as proof.

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1 Antwort

try67
Community Expert
Community Expert
September 1, 2021

Acrobat XI is an old and unsupported version, and is getting less and less compatible with Windows 10 with each new update of the latter, as well as with Office.

Inspiring
September 1, 2021

I hear you. I hate subscription models. That aside, it should still work and should not have stopped working. Any thoughts about getting it going again?

try67
Community Expert
Community Expert
September 2, 2021

- You can still get Acrobat without a subscription (version number is 2020, currently).

- Who said it should still work? You didn't say what OS and Office versions you have. If they are compatible with Acrobat XI then it should still work. If they are not, then it might work, or it might not work.

You can try running a Repair Installation on Acrobat, as well as running it in Compatibility Mode with an earlier OS (like Windows 7), but that's about it.