Acrobat Pro XI using the wrong print tray?

Forum|Forum|7 years ago
July 2, 2018
2 replies
5237 views

Every time I print pdf files it selects the wrong print tray on my printer. Adobe is the only program on my computer that does this. I'm using Windows 10 Home version with an HP Officejet Pro 8740 printer. Each time I start to print, I have to stop and manually select the correct tray in the print settings. Is there a way to fix this, it's really annoying.

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Correct answer Abambo

The problem is probably in your first screenshot. Do not use “choose paper source by PDF page size”.

rcoles501Author

Participant

Here are some screenshots, if I leave the print source set to automatically select, it uses tray 1 when it should use tray 2. As I mentioned, I don't have this problem with other programs such as Microsoft Word, Excel, etc.