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Participant
March 8, 2025
Answered

acrobat reader

  • March 8, 2025
  • 2 replies
  • 384 views

Tenho assinatura mensal acrobat reader, o computador onde instalei inicialmente ficou inoperacional, como instalar noutro e ser reconhecida a assinatura que estou a pagar?

 

Correct answer AnandSri

Hello @vitor_7953!

 

I hope you are doing well, and we apologize for the delayed response and the trouble.

 

We verified your Adobe ID and found an active subscription to Adobe Acrobat Pro. As you mentioned, Acrobat Reader is a freeware application, and please note that there is no subscription available for Acrobat Reader.

You need to install Acrobat Pro and use the Adobe ID (email) to log in and activate the license on the machine. Download Acrobat Pro on the machine and sign in; it will recognize and activate the license. Note: You can use your app on only one device at a time. You can sign in (activate) your account on up to two devices. See this article for more information: https://adobe.ly/4jkFNQZ

 

Let us know if you experience any issues.

Thanks,

Anand Sri.

2 replies

AnandSri
AnandSriCorrect answer
Legend
May 23, 2025

Hello @vitor_7953!

 

I hope you are doing well, and we apologize for the delayed response and the trouble.

 

We verified your Adobe ID and found an active subscription to Adobe Acrobat Pro. As you mentioned, Acrobat Reader is a freeware application, and please note that there is no subscription available for Acrobat Reader.

You need to install Acrobat Pro and use the Adobe ID (email) to log in and activate the license on the machine. Download Acrobat Pro on the machine and sign in; it will recognize and activate the license. Note: You can use your app on only one device at a time. You can sign in (activate) your account on up to two devices. See this article for more information: https://adobe.ly/4jkFNQZ

 

Let us know if you experience any issues.

Thanks,

Anand Sri.

JR Boulay
Community Expert
Community Expert
March 8, 2025

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe