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Admirable_guidec114
Participant
Oct 13, 2026 8:27 PM UTC
Question

Acrobat Reader rating Helvetica and Arial as premium fonts it's ridiculous, who is running this company?

This application is becoming trash, 20+ years using most adobe products, and them charging for even Arial fonts really? does anyone know of a mother PDF application?

    8 replies

    Dave Creamer of IDEAS
    Community Expert
    Dave Creamer of IDEASCommunity Expert
    Community Expert
    Oct 14, 2026 2:41 PM UTC

    Unless we hear back from the OP, I suspect a fake or rant post. It makes no sense.

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    David Creamer: Community Expert (ACI and ACE 1995-2023)
      Admirable_guidec114Author
      Participant
      Oct 15, 2026 7:38 PM UTC

      Not fake, open AR Pro, try to add text to the pdf, window will appear, your system font will appear in that window, it will say premium font not able to use with “Free Plan” then click on that and it will send you to Adobe Fonts, I pay $80.00 per month per licensee for our agency, all the rest of the apps, After Effects PS, Illustrator Unreal Engine, Cinema 4d , word etc accept the fonts no problem.

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      Admirable_guidec114Author
      Participant
      Oct 15, 2026 7:45 PM UTC

      If you click on the blue star , it will then try to connect you to Adobe Fonts advertising the their fonts.

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      derekwatson
      Community Expert
      derekwatsonCommunity Expert
      Community Expert
      Oct 14, 2026 2:21 PM UTC

      ​@Admirable_guidec114  Not sure what you mean, can you explain or show screenshot? Both are system fonts and this is an error I have yet to see?

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      Derek Watson
      justlearn
      Community Expert
      justlearnCommunity Expert
      Community Expert
      Oct 13, 2026 11:15 PM UTC

      ​@Admirable_guidec114 I've been using Adobe products since design school back in 1996 and have worked with them ever since. As for Arial (PC) or Helvetica (MAC), those are typically fonts installed on your computer or provided through your operating system, not something Adobe normally charges separately for.

      Did you download Acrobat Reader directly from Adobe's website, or from a third-party source? If that's really what the message says (please take a screenshot), I would want to verify where the software came from, because that doesn't sound normal and could indicate a misleading or spoofed prompt.

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      m
        Dave Creamer of IDEAS
        Community Expert
        Dave Creamer of IDEASCommunity Expert
        Community Expert
        Oct 13, 2026 9:10 PM UTC

        I don’t understand your post. Can you provide more details? What do you mean “rating” and “premium fonts”?

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        David Creamer: Community Expert (ACI and ACE 1995-2023)
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