Acrobat refuses to output jpeg to onedrive

Question

Hello as title really. If I want to export a PDF as jpegs, I cannot do it to a onedrive folder, it briefly shows the export line then it dissapears.

I can export to the desktop and other folders no problem.

Not sure where the blame lies?

Souvik Sadhu · Answer

Hi @garethirwin1234,

Hope you are doing well. Sorry for your experience!

We were able to reproduce the issue on our end, and logged a bug for the team to look into.

Do you use the OneDrive desktop application for your device or is it just connected to Acrobat?

If you have the OneDrive App, the location should be visible on your File Explorer (Windows)/Find (Mac).

As a workaround for now, can you try selecting the location as Your Computer-> choose a different folder-> locate the folder through Explorer/Finder and then save the file?

Let me know if the workaround works for you.

-Souvik

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