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jeremyjoshw
Participant
May 10, 2020
Question

Acrobat reorders pages when scanning a document

  • May 10, 2020
  • 1 reply
  • 1794 views

Hi there,

When I scan a document with multiple pages, Acrobat re-orders the pages for some reason. Is there any way to get Acrobat to PDF pages in the order in which they have been scanned?

 

Many thanks,

Jeremy

Acrobat XI (11.0.23)

This topic has been closed for replies.

1 reply

gary_sc
Community Expert
gary_scCommunity Expert
Community Expert
May 10, 2020

Are you scanning within Acrobat? If so, it certainly should be. Are they in a completely random order or just a few off (and where are they).

 

How many pages are you talking about here? Have you tried reordering the pages in "Organize Pages?" Do they stick or jump back to the incorrect order.

 

Generally you should follow these guidelines: https://helpx.adobe.com/acrobat/using/scan-documents-pdf.html

 

Be aware though that Acrobat XI is no longer supported so if there's a bug creating the problem it will not be fixed in XI. 

J
jeremyjoshwAuthor
Participant
May 11, 2020

Hi Gary,

Thanks for replying.

 

I'm using a Fujitsu ScanSnap document scanner that launches Acrobat to do the scan and OCR of multi-page documents (anything up to around 50 pages, I think). I typically scan no more than 10 pages. At the moment, it's as though Acrobat is using 'smarts' to decide what the page order should be.

 

I should mention that I've just upgraded my Mac and reinstalled everything. On first use I remember getting a dialog asking something about reading optimisation or such. I should have taken more notice but accepted the default and have since had the problem (although this could be a red herring). I've never encountered this before. You'd think that the basic thing would be for the software to create a document in the sequence that pages have been scanned.

 

As to the "Organize Pages?" option I've never used it, and to be honest, can't find it. Sorry. I'm not a new user but I'm certainly no guru, using only what I need 😞

 

Thanks, Gary.

 

Cheers,

Jeremy

gary_sc
Community Expert
gary_scCommunity Expert
Community Expert
May 11, 2020

Hi Jeremy,

 

OK, boy, not fully sure how this is working but I do know that Acrobat cannot scan a FujiScan or Epson or Canon, etc. from a Mac.

 

Please read this thread and then we can talk some more. I think the problem is Image Capture, but fear not, I do have a solution!

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