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Participant
December 27, 2024
Question

Acrobat scan is adding endless blank pages

  • December 27, 2024
  • 1 reply
  • 120 views

I just reinstalled my Windows 11 24H2 and then Adobe Acrobat afterwards. I installed latest printer and scanner drivers from Kyocera and now I have an issue.

Whenever I try to scan something with Adobe, it adds duplicate pages nonstop. 

I also tried to scan with scanner interface option but it prompted a menu which cannot be closed.

 

Acrobat version is 2024.005.20320 x64

 

 

1 reply

Participant
September 8, 2025

An update.

 

This happens only with 600 DPI, which my scanner supports but Acrobat is having issues with it. Acrobat creates 35 duplicate pages for each scan. When I switch it to 300 DPI, scan works normally.

 

It is happening on latest version Adobe Acrobat x64 25.001.20672 too. OS is Windows 11. My printer is Kyocera Ecosys MA2100cwfx. All latest drivers are installed from Kyocera website.