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Participating Frequently
October 7, 2024
Question

Acrobat seems to collapse viewing window partially with many files in Windows 11

  • October 7, 2024
  • 1 reply
  • 336 views

Hello, I have Adobe Acrobat X Pro. I recently discovered that after upgrading to Windows 11 Home edition 64 bit, that my version of Acrobat appears to show many of the same PDF files differently than Windows 10. For instance, near the task bar, the bottom of the Window appears to automatically move up. I am not sure if this is just the graphical user interface of Windows 11, or Acrobat, or a combination. I have inquired with Microsoft Community support, and I have found that I am not alone with this type of issue. It may not just be my version of Acrobat, but it occurs in Windows 11. I had used the same viewing options (such as the same percentage) at will show the whole window, but now it shows only part of it unless i drag part of the window. Does anybody know of a possible solution?

1 reply

Legend
January 22, 2025

Hi, 

 

Sorry for the delayed response and the troubled experience.

It is very hard to assume the scenario you have explained as this version of Acrobat was never tested for Windows 11. If this issue turns out to be a bug with Acrobat, it will never get fixed as this version of Acrobat was declared EOL—End of Life a long time ago. 
If you still want us to review this, you can share a screenshot of the problem. And will take a look if there is a workaround or solution we can suggest. 

 


~Tariq

JoshuaCM2Author
Participating Frequently
January 23, 2025

The attached file is an example. I had thought that I had this issue resolved a while ago, but if so, I do not recall how. I am not certain if it occurs in every PDF, but it seems to occur in certain text-based formatted PDF files.