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Participant
Feb 25, 2025 11:18 AM UTC
Question

Acrobat shared ZIP files unavailable without login

For years I've been sharing PDF and ZIP files for our clients to consult and review.
This week, ZIP files shared on Creative Cloud (Acrobat Documents) are no longer accessible just by sharing the link (like shared PDF files). They are only accessible after logging in with Adobe ID.
Has anyone else experienced this issue?
Can anyone access this link WITHOUT logging into their browser?
https://acrobat.adobe.com/id/urn:aaid:sc:EU:13749019-dc8e-4623-b7e1-dcba3e5a30a8

3 replies

try67
Community Expert
Community Expert
Feb 25, 2025 2:53 PM UTC

Nope. It's just showing an endless "loading" animation... Doesn't even asks me to log in.

I tried in both Chrome and Firefox.

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Nuno MSTAuthor
Participant
Feb 27, 2025 10:20 AM UTC

Thanks, @try67 .
Adobe must have change something because the ZIP files are available again without a login.
Adobe moves in mysterious ways...

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try67
Community Expert
Community Expert
Feb 27, 2025 10:32 AM UTC

Indeed...

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