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Ann Bens
Community Expert
Community Expert
November 14, 2024
Answered

Acrobat slow to open

It takes 30 seconds for Acrobat to open from the task bar.

24.1 on W11 24H2

It also takes a long time for a pdf to open from windows explorer.

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
November 25, 2024

Hi @Ann Bens,

 

Hope you are doing well. Sorry for the trouble!

 

The next time when you launch Acrobat, would you mind trying out the steps:

Go to Menu-> Preferences-> Security(enhanced)-> uncheck "Run in AppContainer."

 

Let me know if this helps,


-Souvik

7 replies

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
November 25, 2024

Hi @Ann Bens,

 

Hope you are doing well. Sorry for the trouble!

 

The next time when you launch Acrobat, would you mind trying out the steps:

Go to Menu-> Preferences-> Security(enhanced)-> uncheck "Run in AppContainer."

 

Let me know if this helps,


-Souvik

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Ann Bens
Community Expert
Ann BensCommunity ExpertAuthor
Community Expert
November 25, 2024

Thanks that did the trick!

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Souvik Sadhu
Legend
November 26, 2024

Thanks, @Ann Bens, for letting me know it works.

 

We are in talks with Microsoft on a potential fix for the issue.

Till we are able to get it shipped, disabling AppContainer is a workaround.

 

-Souvik

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