Skip to main content
Participant
December 12, 2017
Question

Acrobat Standard 2017 always wants to connect to the internet

  • December 12, 2017
  • 1 reply
  • 386 views

Hey,

we recently bought Acrobat Standard 2017 to update our Acrobat XI.

I will install the software via software distribution. I used the Wizard to create a mst and i disabled every online function.

But when i open Acrobat Standard a window will pop-up after a few seconds which leads me to insert a user and passwort for our proxy server (yes, we are using a proxy server).

So the program will still talk to the internet. We need to supress all those windows.

I tried to delete the IA32.api in the plugin folder. Well it worked, no proxy window, but without the IA32.api you cannot print. When you klick the print button or CTRL + P, nothing happened. Same with some other plugins like the weblink.api.

How can i suppress Acrobat Standard 2017 to talk with the internet?

Thank you very much

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
December 12, 2017

Did you purchase a perpetual license or a subscription? If the latter then internet connectivity is a must.

abcderfgAuthor
Participant
December 12, 2017

We purchased perpetual licenses

try67
Community Expert
Community Expert
December 12, 2017

It might be the initial activation. It should be possible to do it over the phone, though.