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Michael29892720xy78
Participant
May 15, 2023
Question

Acrobat Standard 64-bit internal error occurred after selecting Disable New Acrobat

  • May 15, 2023
  • 2 replies
  • 1340 views

I made the mistake of selecting Disable New Acrobat in the view tab. Now if i select any of the options such as File, Edit, View E-sign etc. i get the Internal Error has Occurred. Therefore i cannot Enable New Acrobat. This is holding up work production! I went to Apps and repair but that didn't help solve anything. My Acrobat is useless at this point as i cannot edit my files. This needs a solution now! From what I've seen this has been happening to others long enough.

This topic has been closed for replies.

2 replies

M
Mark29913365oj0o
Participant
May 16, 2023

I need these instructions as well.  I prefer the version I am accustomed to over the "new" for work and speed of workflows.  I uninstalled and reinstalled, disabled New Acrobat, now stuck in with internal error pop up windows and app that does not function.  

Amal.
Amal.
Legend
May 15, 2023

Hi @Michael29892720xy78 

 

Thanks for reaching out. I have shared more details with you in a private message. Please check .

 

Regards

Amal

M
Mark29913365oj0o
Participant
May 16, 2023

I need these instructions as well.  I prefer the version I am accustomed to over the "new" for work and speed of workflows.  I uninstalled and reinstalled, disabled New Acrobat, now stuck in with internal error pop up windows and app that does not function.  

Amal.
Amal.
Legend
May 17, 2023

Hi there,

 

I have sent you a private message, please check.

 

~Amal

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