Acrobat Std DC addin keeps crashing Outlook

Hi, I have a problem with the Acrobat Std DC (subscription) MS Office addin on one of my Users' laptop. The addin keeps causing a crash with Outlook at random times. the User sometimes isn't even actively using Outlook when it crashes.

Software Verions used:
MS Office 365 ProPlus version 16.0.12026.20334

Adobe Acrobat DC version 19.021.20048

Both of the above software have been fully updated, and the laptop is brand new (ie: a clean installation of Windows 10 Pro x64, a new profile, etc).


The event log error reports "Add-in execution error. Outlook crashed during the 'PDFMOL_GetVisible' callback of the 'IRibbonControl' interface while calling into the 'Acrobat PDFMaker Office COM Addin' add-in.

Event ID: 1000

Another Event Log was recorded as well - basic details shown below.

Faulting application: Outlook.exe VERSION 16.0.2026.20334.

Faulting module name: ntdll.dll version 10.0.17763802

Exception code: 0xc0000374

Fault offset: 0x000e0e43

Are there any workarounds or solutions to this crashing issue?

Thanks in advance,