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Participant
April 29, 2020
Question

Acrobat text disappeared on mac

  • April 29, 2020
  • 4 replies
  • 512 views

hey,

I'm trying to marker some lines in a pdf text using the acrobat.

wanted to save this file so I clicked ont the cmd+S, and then the text go invisible and i cannot use the cmd+Z in order to undo it. 

its ASAP because its a huge article that i need for my university studies.

please help me.

 

the macOS version is catalina, 10.15.3

thanks

 

This topic has been closed for replies.

4 replies

Participant
November 27, 2020

This has happened to me to twice today and as a result lost a lot of work...Having trouble finding either a solution or at least a preventative measure to ensure it does not happen again...

Participant
August 27, 2020

This is my exact situation as well. I have downloaded a pdf from a school's website, edited the pdf (highlighting and commenting), and then all of the sudden when I tried to save it the actual text on the pdf disappeared, but the highlights and comments stayed. So now my paper is blank with random highlights on it

gary_sc
Community Expert
Community Expert
April 29, 2020

Hi Orpazik,

 

What version of Acrobat are you using (and what release)?

 

Thank you

BarlaeDC
Community Expert
Community Expert
April 29, 2020

Hi,

Are you able to share the document  - either by linking it or using a sharing service such as Adobe Document Cloud -

https://helpx.adobe.com/uk/acrobat/using/sharing-pdfs.html


Regards

Malcolm