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Participant
January 15, 2025
Question

Acrobat won't open on my desktop.

  • January 15, 2025
  • 2 replies
  • 253 views

My other CC apps appear to work ok but I can't open pdfs on my Windows.  I've tried uninstalling and reinstalling the app but it stilll won'd work.   I get the following error message.

I'm running Windows 11 Update 24H2

2 replies

AnandSri
Legend
January 16, 2025

Hello,

 

I hope you're doing well, and we apologize for the trouble.

 

Please see this article and try the solution: Error: A running instance of Acrobat has caused an error.

 

Let us know how it goes.

 

Thanks,

Anand Sri.

kglad
Community Expert
Community Expert
January 15, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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