Skip to main content
W
Wildau
Participating Frequently
January 25, 2013
Question

Acrobat X keeps crashing in Edit Forms mode

  • January 25, 2013
  • 16 replies
  • 33132 views

Hi!

I use Acrobat primarily to edit forms I made before I started using LiveCycle.  I have recently used the adobe cleaner and reinstalled all of CS.5 (because I couldn't figure out how to uninstall Acrobat alone), I am on Windows XP 64 bit--- Acrobat stopped crashing for a few days after the reinstall, now it's crashing when I try to edit form fields.  I have a deadline to meet for some form edits... please help?

Many thanks,

Laura

This topic has been closed for replies.

16 replies

Show previous replies
J
joshuakgotcher
Participant
July 22, 2014

I am also having this issue.  I re-distilled the PDF, put my fields back on it and all though it does not lock up totally now, there is still a 10 or 15 second delay after you type a few letters into the first field.  this makes the end users think it's locked up and then they close acrobat.   What has been changed on the forms for version 11?!?!  this is a real pain. Please Adobe take a look at this issue.

A
aconda
Participating Frequently
June 25, 2014

Having the same issues when I select the Form Editing button, also the field listing on the right hand side isn't visible.

I have however found a TEMPORARY fix that works for me.

1. Open desired PDF

2. Go to Save as "Optimized" (as previously mentioned here) and save/overwrite.

3. IMPORTANT don't close the document but go rather straight to Edit Form fields once again. I have now been able to edit previously configured fields.

Note: Once I close the file it will crash again when I chose Edit Form Fields unless I once again Save as Optimized and overwrite without closing the file.

Hope this helps some people to at least edit some files without having to recreate from scratch.

A
Community Expert
anythingwilldoCommunity Expert
Community Expert
June 25, 2014

Kinda having the same issue here, not building a form but trying to fill out several. They worked fine three months ago (the last time I had to fill them), now it crashes as soon as I click on one of the field to be filled, only the ones that need actual text to be entered, I have a few others which can only accept a checkmark and those aren't crashing the program.

I have a crash report, to whom can I send it?

I am a Community Expert for Adobe
G
GothamStudio
Participant
December 20, 2013

Hi Laura

I found that Acrobat crashed everytime I attempted to move a field in the tab order list window.

Solution:

When moving the fields in the tab order window DO NOT CLICK ON THE TEXT. Click on and move the icon only and it does not crash.

Adobe please fix this!

Rob

    M
    mrwon
    Participant
    May 7, 2014

    Thanks Rob, this worked for me.

    K
    katecarlone
    Participant
    September 19, 2013

    I am having a similar problem... I can select the field, but when I try to reorder them manually in the side panel by dragging , it crashes every time! My clients  insist that the fields tab in order so I have to be able to re order them... HELP!!!!!

    K
    katecarlone
    Participant
    September 19, 2013

    I should have said, this only happens when I use  11, which I recently downloaded as part of the CC. Seems fine in 10, so will just go back and use that for now. My colleagues versions of 11 seem fine! It is only mine that is crashing.

    G
    George_Johnson
    Inspiring
    January 25, 2013

    I don't know what could be causing it, but see if deselecting the following preference helps: Edit > Preferences > Forms > Show field preview when creating or editing form fields.

    Does this happen whether or not you're in form editing mode?

    W
    WildauAuthor
    Participating Frequently
    January 25, 2013

    Hi George,

    Thank you for your reply.  The Preferences change didn't make any difference, nor did installing the update for Acrobat. 

    It only crashes when I'm in Form Editing mode, whenever I try to select a form field, and it's on a specific, recently edited form:

    Is it possible that a conflict has arisen between AI CS5.5 and Acrobat?  I never used to have any trouble going back and forth making layout changes in Illustrator and then field changes in Acrobat, but the particular form that's giving me trouble is one I just made changes to in Illustrator.

    Your thoughts?

    Many thanks

    Laura

    W
    WildauAuthor
    Participating Frequently
    January 25, 2013

    Maybe it would help to see the form.  I have been trying to move the fields on page 7, you can see where they don't match the layout where changes were made.

    https://www.dropbox.com/s/xla5maanzuwt87e/InOut_MHChDep_012413.pdf

    Many thanks again,

    Laura

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices