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April 23, 2020
Question

Acrobat X Pro Keeps Crashing

  • April 23, 2020
  • 0 replies
  • 286 views

Hello,

 

We are having a problem with our Acrobat X Pro on our Windows Server 2016 RDP Server. Our users have been using Acrobat on there for a number of weeks but starting yesterday whenever they try to open a PDF it will crash after about 5 seconds and a windows error message will come up saying "Adobe Acrobat has stopped working".

 

I have tried using the repair and tried reinstalling but neither have fixed the problem.

 

The version of  Adobe X Pro is 10.1.16

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