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BruceCJ725
Participant
April 24, 2018
Question

Acrobat X Standard scanning problem

  • April 24, 2018
  • 1 reply
  • 316 views

Acrobat X Standard -- scanning problem.

I have the program on a desktop, and I have a HP three-in-one printer / scanner.  Creating PDFs from the scanner works fine.  BUT, I just installed the program on a new Win10 laptop and I cannot scan.  When I try to create a PDF from scanner, I get this error message:  "Bad parameter."  When I "X" out that box, this error message appears:  "This operation cannot be completed, since scanning is in process."

HELP !!!!

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1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
April 25, 2018

Hi BruceCJ,

Adobe Acrobat Standard X is an old version of Acrobat series which is no longer supported and declared as an discontinued product.

End of support for Acrobat X and Reader X

As mentioned above, that it doesn't work when you are installing it on latest Windows10 computer. So there must be some compatibility issue with this version of Acrobat and Win10, as it has not been tested on latest operating systems.

However, we suggest you to refer to the related help documents here-Troubleshooting tips for scanner issues when using Acrobat

Hope this helps.

Regards,

Akanchha

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