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highland605
Participant
November 14, 2021
Question

Acrobat X toolbar icons disappear

  • November 14, 2021
  • 1 reply
  • 362 views

While working on a PDF document, my toolbar icons disappear when I scroll the cursor over them.  They don't disappear until the cursor touches them.  Usually, weird stuff like this happens after a Microsoft update but I don't know if there is a connection or not.  I can't even close the program normally.  To close it I have to go to the Task Manager and click End Task.  When I restart the program, it works fine.  But eventually the cursor will start erasing things.  I haven't been able to pin down anything that would provide a clue as to when this is going to happen.  Right now it seems very random.  Any advice would be greatly appreciated!

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1 reply

Amal.
Legend
November 15, 2021

Hi there

 

Hope you are doing well and sorry for the trouble.

 

Please try to repair the installation of Adobe Acrobat from the help menu (Win Only) and reboot the computer once and see if that works.

 

Also make sure you have the application updated to its last version. You may download the patch manually from the link - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/index.html

 

Note: Adobe Acrobat X is an old and EOL application and it may or may not work properly with the latest Mac or Windows OS.

 

Regards

Amal