Acrobat X will no longer open

Forum|Forum|5 years ago
May 2, 2021
2 replies
495 views

I have Acrobat X v. 10.1.0 After an update I lost the acrobat shortcuts to open the program. I thought maybe it was uninstalled, and I had to reinstalled it so I opened Adobe Creative Cloud to reinstalled it but it did not give me that option it appears that the program is still installed to the right the open button is grayed out so I cannot even open it from the cloud.

Any help will be appreciated.
thank you.

General troubleshooting

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try67

Community Expert

What's your OS version?

A

Alfred F.Author

Participant

I am on Windows 10 pro

try67

Community Expert

Acrobat X is an outdated version, not supported by Adobe and not compatible with Windows 10.
You should make sure you update Acrobat to the latest version available (10.1.16), and maybe run it in Compatibility Mode with an earlier OS (like Windows 7), but that's about all you can do.
Updates are available here, but you'll need to use an FTP application to open it, as most browsers don't allow it any longer: ftp://ftp.adobe.com/pub/adobe/acrobat/win/10.x/

A

Alfred F.Author

Participant

sorry not version 10.1.0 I have v. 10.1.1

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